Precision Vehicle Inspections – Privacy Policy Version 1.0 – February 2026

Precision Vehicle Inspections (trading as HH Precision Vehicle Inspections) ABN: 58314019297 ("we", "us" or "our") is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (where applicable).

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you interact with us, including through our website, bookings, inspections or communications.

1. What personal information do we collect?

We may collect the following types of personal information:

  • Contact details (e.g., name, phone number, email address, postal address)

  • Vehicle details (e.g., make, model, registration number, VIN)

  • Booking and inspection-related information (e.g., preferred time/location, payment details)

  • Any other information you voluntarily provide to us (e.g., known vehicle issues or history)

We only collect personal information that is reasonably necessary for us to provide our pre-purchase vehicle inspection services.

2. How do we collect personal information?

We collect personal information:

  • Directly from you when you book an inspection, contact us, fill out forms, or provide details during an inspection

  • From third parties (e.g., vehicle sellers or referrers, with your consent where required)

  • Automatically via our website (e.g., IP address, browser type, pages visited) for analytics and security purposes

3. Why do we collect, use and disclose your personal information?

We collect, use and disclose your personal information for the following purposes:

  • To provide and manage our inspection services (including scheduling, conducting inspections, preparing reports and processing payments)

  • To communicate with you about bookings, reports, feedback or enquiries

  • To improve our services and website

  • To comply with legal obligations (e.g., record-keeping, dispute resolution)

  • For internal administrative purposes

We do not use your personal information for direct marketing unless you have consented.

4. Who do we disclose personal information to?

We may disclose your personal information to:

  • Third-party service providers (e.g., payment processors, cloud storage, email providers) who assist us in operating our business (they are bound by confidentiality obligations)

  • Vehicle sellers or owners (only as necessary to arrange access for the inspection, and with your consent where required)

  • Law enforcement, regulators or government agencies if required by law

We do not sell your personal information to third parties.

5. Storage and security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes:

  • Secure storage (e.g., password-protected systems, encrypted where appropriate)

  • Limiting access to authorised personnel only

  • Regular review of security measures

Personal information is stored in Australia or in secure cloud services with appropriate safeguards.

6. Access and correction

You have the right to access and correct your personal information we hold about you, subject to some exceptions under the Privacy Act. To request access or correction, contact us using the details below. We may charge a reasonable fee for providing access if the request is complex.

7. Complaints

If you believe we have breached our privacy obligations, please contact us first. We will investigate and respond within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version will be posted on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact us

If you have any questions about this Privacy Policy or our handling of personal information, please contact:

Precision Vehicle Inspections Email: [insert your email] Phone: [insert your phone number]

Last updated: February 2026